Tidio raises $25M to automate customer service interactions

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Tidio raises $25M to automate customer service interactions

During the pandemic especially, it’s become overwhelming for small- and medium-sized businesses (SMBs) to answer all of their customer service requests. A Freshworks survey found that companies experienced a 71% increase in overall contact volume between February 2020 and January 2021, and expect it to increase further. At the same time, customers — while empathetic […]

Tidio raises $25M to automate customer service interactions

2022-05-13 05:03

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